CXone Expert US Status

All Systems Operational

Application (General Service) Operational

Search Operational

Generative Search Operational

In-Product Contextual Help Operational

Email Services Operational

MindTouch Success Center Operational

Analytics Operational

Geoblocking for Russia Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 24, 2026

No incidents reported today.

Jul 23, 2026

CXone Knowledge Management - Service Degradation

Resolved - This incident has been resolved.
Jul 23, 21:40 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 12:59 UTC

Update - We are continuing to investigate this issue.
Jul 23, 12:48 UTC

Update - CXone Knowledge Management Service Degradation. The CXone Knowledge Management Engineering team is investigating reports of site degradation.
Jul 23, 12:30 UTC

Update - CXone Knowledge Management Service Degradation. The CXone Knowledge Management Engineering team is investigating reports of site degradation.
Jul 23, 12:25 UTC

Update - We are continuing to investigate this issue.
Jul 23, 12:09 UTC

Update - CXone Knowledge Management Service Degradation. The CXone Knowledge Management Engineering team is investigating reports of site degradation.
Jul 23, 12:07 UTC

Investigating - CXone Knowledge Management Service Degradation. The CXone Knowledge Management Engineering team is investigating reports of site degradation.
Jul 23, 11:43 UTC

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.