Resolved -
CXone Knowledge Management - Service Disruption Resolved - All Services Running Normally. The CXone Mpower Expert Engineering team has deployed a fix and monitored the deployment to make sure sites are stable. The issue is now resolved at this time. Event duration 1h 8 mins
Jun 26, 18:46 UTC
Update -
CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 1h 8m
Jun 26, 18:27 UTC
Update -
CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 1h 8m
Jun 26, 18:03 UTC
Monitoring -
CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 1h 8m
Jun 26, 17:36 UTC
Update -
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and
a fix is being worked on for deployment.
Jun 26, 17:31 UTC
Update -
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and
a fix is being worked on for deployment.
Jun 26, 17:12 UTC
Identified -
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and
a fix is being worked on for deployment.
Jun 26, 16:55 UTC
Update -
CXone Mpower Expert Service Degradation: Sites unavailable. The CXone Knowledge
Management Engineering team is investigating reports of site unavailability
Jun 26, 16:45 UTC
Investigating -
CXone Knowledge Management Service Degradation: Sites are slow to load or inaccessible. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Jun 26, 16:27 UTC
