All Systems Operational

Application (General Service) Operational
Search Operational
Generative Search Operational
In-Product Contextual Help Operational
Email Services Operational
MindTouch Success Center Operational
Analytics Operational
Geoblocking for Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 19, 2026

CXone Knowledge Management - – Monitoring complete. Status = All Services Running Normally
Resolved - CXone Knowledge Management - Service Disruption Resolved - All Services Running Normally. The CXone Mpower Expert Engineering team has deployed a fix and monitored the deployment to make sure sites are stable. The issue is now resolved at this time. Event duration 15 mins
Oct 19, 19:16 UTC
Monitoring - CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 15 mins
Oct 19, 18:45 UTC
Investigating - CXone Knowledge Management Service Degradation: Sites slow to load or unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability
Oct 19, 18:31 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

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