Update - CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and
a fix is being worked on for deployment.

Jun 26, 2026 - 17:12 UTC
Identified - CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and
a fix is being worked on for deployment.

Jun 26, 2026 - 16:55 UTC
Update - CXone Mpower Expert Service Degradation: Sites unavailable. The CXone Knowledge
Management Engineering team is investigating reports of site unavailability

Jun 26, 2026 - 16:45 UTC
Investigating - CXone Knowledge Management Service Degradation: Sites are slow to load or inaccessible. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Jun 26, 2026 - 16:27 UTC
Application (General Service) Partial Outage
Search Partial Outage
Generative Search Partial Outage
In-Product Contextual Help Partial Outage
Email Services Partial Outage
MindTouch Success Center Partial Outage
Analytics Partial Outage
Geoblocking for Russia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 26, 2026

Unresolved incident: CXone Knowledge Management - Service Degradation: Sites Slow or Inaccessible Status = issue identified.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.