CXone Mpower Expert - Service Degradation: Site Degradation

Incident Report for CXone Expert US

Resolved

This incident has been resolved.

Posted Mar 16, 2026 - 14:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 16, 2026 - 13:45 UTC

Update

CXone Mpower Expert Service Degradation: Site Degradation. The CXone Mpower Expert Engineering team is investigating reports of site degradation.

Posted Mar 16, 2026 - 13:41 UTC

Update

CXone Mpower Expert Service Degradation: Site Degradation. The CXone Mpower Expert Engineering team is investigating reports of site degradation.

Posted Mar 16, 2026 - 13:26 UTC

Investigating

CXone Mpower Expert Service Degradation: Site Degradation. The CXone Mpower Expert Engineering team is investigating reports of site degradation.

Posted Mar 16, 2026 - 13:10 UTC

This incident affected: Application (General Service), Search, In-Product Contextual Help, Email Services, MindTouch Success Center, Analytics, and Geoblocking for Russia.