CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix has been released. Sites may still be experiencing degraded performance but will be coming fully back online shortly.
Posted Jul 01, 2026 - 18:20 UTC
Identified
CXone Knowledge Management Service Degradation: Sites unavailable. The issue has been identified and a fix has been released. Sites may still be experiencing degraded performance but will be coming fully back online shortly.
Posted Jul 01, 2026 - 18:01 UTC
Monitoring
CXone Knowledge Management - Fix Deployed - All Services Running Normally. The CXone Knowledge Management Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 3h 11m
Posted Jul 01, 2026 - 17:47 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 17:39 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 17:20 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 16:57 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 16:35 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 16:03 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 15:27 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 15:07 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 14:47 UTC
Identified
CXone Knowledge Management Service Degradation: Sites unavailable or slow to load. The issue has been identified and a fix is being worked on for deployment.
Posted Jul 01, 2026 - 14:25 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2026 - 10:31 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Posted Jul 01, 2026 - 10:26 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Posted Jul 01, 2026 - 10:03 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Posted Jul 01, 2026 - 09:49 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Posted Jul 01, 2026 - 09:25 UTC
Update
CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Posted Jul 01, 2026 - 08:59 UTC
Investigating
CXone Knowledge Management Service Degradation: Sites unavailable. The CXone Knowledge Management Engineering team is investigating reports of site unavailability.
Posted Jul 01, 2026 - 08:40 UTC
This incident affects: Application (General Service), Search, In-Product Contextual Help, Email Services, MindTouch Success Center, Analytics, and Geoblocking for Russia.