CXone Knowledge - Fix Deployed - All Services Running Normally. The CXone Knowledge Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 9 minutes
Posted Feb 03, 2026 - 22:31 UTC
Update
CXone Knowledge - Fix Deployed - All Services Running Normally. The CXone Knowledge Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 9 minutes
Posted Feb 03, 2026 - 22:16 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 03, 2026 - 21:59 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2026 - 21:43 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 03, 2026 - 21:40 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 03, 2026 - 21:24 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 03, 2026 - 21:09 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 03, 2026 - 20:53 UTC
Identified
CXone Knowledge Service Degradation: Slow Load times and occasional page loading failure. The CXone Knowledge Engineering team is investigating reports of slow load times and occasional page load failure.
Posted Feb 03, 2026 - 20:20 UTC
Monitoring
CXone Knowledge - Fix Deployed - All Services Running Normally. The CXone Knowledge Engineering team has deployed a fix and all services are running normally. We are currently monitoring sites for deployment stability. Event duration 9 minutes
Posted Feb 03, 2026 - 18:25 UTC
Investigating
CXone Knowledge Service Degradation: Slow Load times and occasional page loading failure. The CXone Knowledge Engineering team is investigating reports of slow load times and occasional page load failure.
Posted Feb 03, 2026 - 18:15 UTC
This incident affected: Application (General Service), Search, Generative Search, In-Product Contextual Help, and MindTouch Success Center.